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Kyiv
+38 (097) 156-75-29
Kharkiv
+38 (066) 871-93-02
Poltava
+38 (066) 777-04-42
Sales Department
+38 (066) 334-52-78 fd.company@ukr.net

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Shipping and payment

Delivery and payment for retail customers

  • The minimum retail order —  1 item, regardless of your location or country of delivery.
  • After ordering, you will be contacted by a sales manager to clarify the completeness of your order.
    After specifying the contents of the order, we will send you an invoice for payment in any way convenient for you.
  • Orders are executed within 3-5 working days (not including the day the order was submitted to production) after payment is made. In case of workload of production and depending on the situation in the country, the lead time may increase.

Payment methods for retail customers:

  • You can pay for the purchase using the details to the current account of «PrivatBank» or by money transfer: Xoom, Money Gram, Western Union, Ria Money Transfer, and Transfer Wise.
  • Payment is made in local currency — ₴, Ukrainian hryvnia, if you do not have the opportunity to pay in this currency, you can pay for the purchase in any currency convenient for you at the rate on the day of payment.

Delivery terms for retail customers:

  • Within 3-5 working days (not including the day the order was submitted to production), your order will be completed and sent by any convenient for you transportation company: «Nova Poshta», «Ukrposhta» or «International Courier Company EMS».
  • After sending, our manager will contact you and give you all the information you need to receive your parcel.
  • In the case of loss or damage to the parcel, our company is not responsible for the services of the shipping company.
  • All costs for transport services for the delivery of goods are paid by the buyer.

Delivery and payment for wholesale customers and partners

We are pleased to introduce you — our future partners — to the most profitable use of our products at the lowest prices, without intermediaries and additional markups. If you are interested in our products and would like to discuss our findings, please contact us in any way that is convenient for you.

Delivery and payment across the territory of Ukraine

We send orders throughout Ukraine by modern transportation companies: «Nova Poshta» or «Ukrposhta». Shipping days: Monday to Friday. There are cases when in small localities there are no representative offices of the above courier companies. Then we will deliver the goods by any other company, provided that its branch is in the city of Kharkiv. After shipping, our manager will contact you and tell you all the information you need to receive the parcel.

In the case of loss or damage to the parcel, our company is not responsible for the services of the shipping company.

You can pay for your purchase using the details provided to your account of «PrivatBank».

  • For the purchased goods, the manager creates an invoice for payment, sends it to the client, after which the client pays the specified amount in the banking application or any bank branch. In this case, the order is sent immediately after the money is received in the company's account.
  • Payment is made in local currency — ₴, Ukrainian hryvnia, if you do not have the opportunity to pay in this currency, you can pay for the purchase in any currency convenient for you at the rate on the day of payment.

Delivery and payment within Worldwide

Shipping to the United States, Europe, Asia and other countries is carried out by transport companies: «Ukrposhta» or «International Courier Company EMS». Shipping days: Monday to Friday. If the above companies are not represented in your locality, delivery by other courier companies with branches in the city of Kharkiv is possible. After shipping, our manager will contact you and let you know all the necessary information for receiving the parcel.

In the case of loss or damage to the parcel, our company is not responsible for the services of the shipping company.

Outside of Ukraine, you can make a payment — to the official bank account or money transfer: Xoom, Money Gram, Western Union, Ria Money Transfer, and Transfer Wise. As soon as the required amount is credited to our account, we will send the goods to the buyer by the agreed courier company.

Payment is made in local currency — ₴, Ukrainian hryvnia, if you do not have the opportunity to pay in this currency, you can pay for the purchase in any currency convenient for you at the rate on the day of payment.